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Susan McVea Consulting Inc. ("we," "us," "our," or "the Company") is a Canadian corporation operating the following brands:
These Terms & Conditions govern your use of all websites, products, services, and subscriptions offered under these brands. Our legal business name, Susan McVea Consulting Inc., appears on all invoices, receipts, and payment statements.
Our websites and services are intended for individuals aged 18 and over. By using our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. Our products and services are designed for personal and professional development purposes. They are not intended to provide legal, financial, medical, or therapeutic advice.
We offer digital products including PDF toolkits, workbooks, audio files, and online courses. Digital products are:
Due to the instant-delivery nature of digital products, all sales are final unless otherwise stated at the point of purchase. See Section 6 for our Refund Policy.
The When She Conquers (WSC) Monthly Subscription is a recurring physical subscription. Each month, subscribers receive a curated package delivered by mail, which may include printed materials, art prints, stickers, and related items.
By subscribing, you agree to the following:
See Section 7 for full WSC Subscription Terms including cancellation, shipping, and fulfilment policies.
Sales Mastery Society courses and programs are delivered through our online platform (New Zenler). Access is granted upon confirmed payment and is subject to the following:
We offer free resources (including PDF guides and audio files) in exchange for your email address. By downloading a free resource, you are opting in to receive email communications from the relevant brand. You may unsubscribe at any time. See our Privacy Policy for full details.
All prices are displayed in the currency indicated at checkout (Canadian dollars CAD or US dollars USD, depending on your location and the offer). Applicable taxes will be added at checkout as required by law.
Payment processing: All payments are processed securely by ThriveCart (Stripe or Paypal). We do not store your full credit card details. By completing a purchase, you agree to ThriveCart's terms of service.
Failed payments: If a recurring subscription payment fails, we will make up to three retry attempts. If payment cannot be collected, your subscription may be paused or cancelled and access to your subscription benefits suspended.
Currency: International subscribers pay in USD. Canadian subscribers pay in CAD with applicable GST/HST/PST added at checkout.
Taxes: You are responsible for any taxes applicable in your jurisdiction beyond what we are required to collect.
All content on our websites and within our products — including but not limited to text, copy, design, graphics, audio, video, worksheets, templates, course materials, and brand assets — is owned by Susan McVea Consulting Inc. and protected under Canadian copyright and trademark law.
Violation of these terms may result in immediate termination of access without refund and may result in legal action.
Due to the instant-delivery and non-returnable nature of digital products (PDFs, audio files, toolkits), all sales are final. We do not offer refunds on digital products once they have been delivered.
Exception: If you experience a technical issue that prevents you from accessing a product you have purchased, please contact us within 7 days of purchase at [email protected] and we will work to resolve the issue or provide a replacement.
Refund terms for courses and programs are stated at the point of purchase. Where a satisfaction guarantee or trial period is offered, the specific terms applicable to that offer govern.
Where no specific refund terms are stated, refunds are not available after access has been granted.
Because each WSC Monthly Subscription package is produced and fulfilled individually for each subscriber, we are unable to offer refunds on packages that have already been shipped.
We are not responsible for mail delays. Canadian customers should contact us if nothing has been received after 3 weeks. International customers, please contact us after 6 weeks of non-receipt of items.
Initiating a chargeback or payment dispute without first contacting us to resolve the issue is a violation of these Terms. We reserve the right to contest any chargeback and to terminate access to all products and services for accounts associated with fraudulent or unjustified payment disputes.
We do not currently offer a subscription pause feature. If you need to pause, please cancel and re-subscribe when you are ready. We cannot guarantee the same pricing will be available upon re-subscription.
All content, products, programs, and communications provided by Susan McVea and related brands are for educational and informational purposes only. Nothing we provide constitutes legal, financial, medical, psychological, or therapeutic advice. Always consult a qualified professional for advice specific to your situation.
Any testimonials, case studies, or results described on our websites or in our materials represent individual experiences and are not a guarantee that you will achieve the same or similar results. Your results will depend on many factors including your individual circumstances, effort, and implementation.
We make reasonable efforts to ensure the accuracy of information provided in our products and on our websites. However, we do not warrant that all content is complete, accurate, or up to date. We reserve the right to update or correct information at any time without notice.
To the maximum extent permitted by applicable law, Susan McVea Consulting Inc., its officers, directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our websites, products, or services — including but not limited to loss of profits, loss of data, or business interruption.
Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability is limited to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Susan McVea Consulting Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with:
Some links on our websites may be affiliate links. This means we may receive a commission if you make a purchase through these links, at no additional cost to you. We only recommend products and services we genuinely believe in.
Any income figures or business results mentioned on our websites or in our materials are illustrative and not a guarantee of what you will earn or achieve. Individual results vary significantly.
By using our websites and services, you agree not to:
We reserve the right to terminate access for any user who violates these conduct standards, without refund.
Testimonials displayed on our websites have been shared voluntarily by clients and are used with their consent. They represent individual experiences and are not a guarantee of results. We do not compensate individuals for testimonials.
We reserve the right to update these Terms & Conditions at any time. Material changes will be communicated via email to subscribers and/or via a notice on our website, with at least 14 days' notice before taking effect. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.
These Terms & Conditions are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.
In the event of a dispute, we encourage you to contact us first at [email protected] to seek an informal resolution. We will make reasonable efforts to resolve disputes within 30 days of receiving written notice.
If an informal resolution is not possible, disputes shall be resolved through binding arbitration in British Columbia, Canada, unless you are a Quebec consumer, in which case the mandatory consumer protection provisions of the Consumer Protection Act (Quebec) apply and disputes may be brought before the appropriate Quebec tribunal.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.
These Terms & Conditions, together with our Privacy Policy and any Subscription Terms applicable to your purchase, constitute the entire agreement between you and Susan McVea Consulting Inc. with respect to your use of our websites and services, and supersede all prior agreements and understandings.
For questions about these Terms & Conditions, please contact:
Susan McVea Consulting Inc.
General inquiries: [email protected]
Legal notices: [email protected]
Website: susanmcvea.com
Read more on Privacy Policy here.
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